End-to-end business telecoms solutions in Leicester, Leicestershire and across the UK. From VOIP phone systems to dedicated leased lines: quality you can depend on, backed by decades of industry expertise.
Dig into the service that fits your business.
Whether you need 2 handsets or 500 across multiple sites, Parkway Telecoms delivers feature-rich VOIP phone systems built on a platform utilised by 97% of FTSE 500 companies. Our systems can be used anywhere in the world, giving your business the flexibility of modern communications backed by a top-class support team based right here in the Midlands. We handle the full migration process from your existing provider, ensuring minimal disruption and maximum uptime from day one.
Whatever your needs and location, Parkway Telecoms can provide reliable internet connectivity for your business. With top-class support and quality equipment, we install and maintain business internet solutions tailored to your operations. Unlike providers who disappear after installation, we provide ongoing management and rapid fault resolution, because your business depends on staying connected and we take that responsibility seriously.
When your business needs the most reliable, uninterrupted internet connectivity available, a dedicated leased line is the answer. Parkway Telecoms can install and maintain dedicated internet connections with speeds up to 10Gb/s, all with fast installation timescales and a 4-hour SLA for fault resolution. Unlike standard broadband, a leased line provides guaranteed symmetrical speeds with no contention. Your bandwidth is yours alone, ensuring consistent performance for your business-critical applications.
Get more from your phone system by integrating it directly with your CRM platform. Parkway Telecoms connects your VOIP system to a range of CRM platforms including Microsoft Dynamics, Salesforce, Zoho and many more, giving you the ultimate transparency and efficiency in your business communications. We have API capability for custom CRM integrations as well as pre-built installation plans for the most popular platforms, so your team sees caller information instantly and every interaction is logged automatically.
Knowledge is power when it comes to business communications. Parkway Telecoms offers complete call analytics packages with live dashboards, detailed reporting, automatic callback notifications and much more. Keep track of lost calls, identify potential sales opportunities and measure business efficiency with a complete overview of your call activity. Our analytics tools help you understand where improvements can be made and ensure no opportunity slips through the cracks.
A well-structured network starts with quality cabling. Whether you need a single cable run or a fully structured cabling project throughout an entire building, our team delivers certified, tested installations using high-quality equipment and products. Every installation is documented and tested using the latest testing equipment, giving you a reliable, future-proof network infrastructure. From small office fit-outs to multi-floor commercial premises across Leicester and the Midlands, we keep your cabling neat, well-managed and built to last.
Protect your business network with high-level firewall configuration from Parkway Telecoms. As certified Cisco and DrayTek partners, we build secure and reliable networks using enterprise-grade infrastructure. We supply, install and maintain DrayTek and Cisco hardware and licensing to keep your network secure against modern threats. Our team configures firewalls tailored to your specific business needs, providing robust protection without compromising the performance your team depends on.
For businesses with multiple sites that need reliable, secure inter-office connectivity, Parkway Telecoms provides MPLS networking solutions. Multi-Protocol Label Switching creates a private, managed network between your locations, delivering consistent performance for voice, video and data traffic. MPLS prioritises your critical business applications and provides the kind of reliability that standard internet connections simply cannot match, keeping all your sites connected as one seamless network.
First impressions matter, and your phone system is often the first point of contact for your customers. Parkway Telecoms creates professional custom voice recordings for hold music, auto attendants and voicemail greetings tailored to your business. Whether you need a polished corporate greeting or informative on-hold messaging that promotes your services, we deliver recordings that present your business at its best and keep callers engaged while they wait.
Book a free, no-obligation consultation with our team. Whether you're in Leicester, across the Midlands, or anywhere in the UK, we'll find the right telecoms solution for your business.